Frequently Asked Questions
Here you’ll find clear answers to common questions about our services, process and approach. If you need more information, you’re always welcome to email us directly.
Proofreading corrects grammar, spelling and small errors. Language editing goes further, improving clarity, flow, tone and structure while keeping your meaning intact.
Formatting and reference checking are not included in proofreading or language editing – they are separate services that can be added if needed.
Yes. We offer ethical paraphrasing services that rewrite your own text in clearer, more original wording while preserving your meaning.
We do not write new content for you or make changes that would compromise academic integrity. If you have a Turnitin or similarity report, you are welcome to email it with your document.
Yes. If you send us your university or departmental guidelines, template, or any formatting notes from your supervisor, we will apply them consistently throughout your document.
This includes headings, spacing, margins, tables, figures, numbering and front matter such as the table of contents and lists of tables/figures.
For a funding or bursary quotation requested before you start writing, we need your expected:
- total page count (including front matter and annexures)
- word count range
- number of reference pages
- qualification level (Master’s or PhD)
It is usually safer to slightly overestimate, as academic documents often grow during the writing process.
Turnaround time depends on the length of your document and the services required. Shorter documents with standard editing may be completed quickly, while full theses and dissertations require more time.
When you email your document, we review it and confirm a realistic delivery timeframe along with your quote.
Simply email your document to YOUR_EMAIL_HERE. If your files are large, you can use a cloud link (such as Google Drive or OneDrive) and share access with us.
You can include your document, any guidelines, templates and, if applicable, your similarity report.
Yes. Your work is treated as strictly confidential. We do not share your documents and we do not reuse your content in any way.
Files are handled securely and kept only for as long as necessary to complete your project, unless you request otherwise.
Still have questions?
If you’re unsure which services you need, or if your situation is a little different, you are welcome to email us and we will guide you through the options.
Email: YOUR_EMAIL_HERE
Email your question